111bb Terms and Conditions

1 General Introduction and Acceptance

111bb is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to all services, games, bonuses and account-related activities on the 111bb platform.

By opening an account through the 111bb website or application, you are considered to have fully read, understood and accepted these Terms. If you do not agree with any part of these Terms, you are requested to stop using the platform.

In these Terms, "we", "our" and "platform" refer to 111bb. "You", "user" and "member" refer to any registered or unregistered visitor of the platform.

2 Eligibility and Registration Requirements

The following eligibility conditions are mandatory to open an account and play games on the 111bb platform:

• You must be at least 21 (twenty-one) years of age.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• You will operate the account in your own name and on your own behalf — not on behalf of anyone else.
• You may hold only one account. If the same person holds multiple accounts, all accounts will be closed.
• All information provided at the time of registration must be truthful, accurate and complete.

2.1 Identity Verification (KYC)

111bb reserves the right to verify your identity at any time. You may be asked to submit a copy of your National Identity Card (NID), passport or other government-approved document for verification. Withdrawals may be put on hold until identity verification is complete.

2.2 One Account Policy

Only one account is permitted per person, household, address, device or IP address. If this rule is violated, 111bb reserves the right to confiscate the balance and permanently close the account.

3 Account Security and Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share your login details with any third party.

• You are responsible for all transactions and activities carried out from your account.
• If you suspect unauthorised access, notify us immediately at [email protected].
• 111bb is not responsible for any loss caused by the use of a weak password or negligence.
• Any funds incorrectly credited due to a system error must be reported immediately. Intentional use of such funds will result in account termination.

4 Deposits, Withdrawals and Payment Policy

111bb supports the following payment methods: bKash, Nagad, Rocket and Upay. All transactions are conducted in Bangladeshi Taka (BDT/৳).

4.1 Deposits

• Minimum deposit amount: ৳500 (by any method).
• The maximum deposit limit may change from time to time and depends on your account verification level.
• Deposited funds are added to the account after verification is complete.
• Deposits from third-party accounts are not allowed — the source of funds must be your own payment method.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 5–30 minutes.
• Withdrawal funds will be sent back to the same payment method used for the deposit.
• Withdrawals may be delayed until KYC verification is complete.
• Withdrawals may be temporarily suspended in the case of any suspicious activity.

4.3 Transaction Cancellation

It may not be possible to cancel a withdrawal once it is being processed. If you need to cancel a transaction for any reason, notify the support team as soon as possible.

5 Bonuses and Promotional Offers

111bb offers various bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit up to ৳15,000. To receive this bonus:

• The bonus amount must meet a minimum 25x wagering requirement.
• The combined total of the bonus and original deposit is counted toward the wagering requirement.
• The contribution rate toward bonus wagering may differ for certain games.
• Bonus winnings cannot be withdrawn until the wagering requirement is complete.

5.2 General Bonus Terms

• A bonus offer may be claimed only once. If any bonus misuse is detected, the bonus and associated winnings will be cancelled.
• 111bb reserves the right to change, suspend or cancel any bonus offer at any time.
• Bonus offers have no cash value and are non-transferable.

5.3 VIP Program

111bb's VIP program has four tiers awarded based on user activity:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.
• Platinum: Up to 1.0% cashback per week.

VIP tier changes are made based on 111bb's own assessment.

6 Gaming Rules

All games available on 111bb are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming). Each game has its own rules, which can be found in the game interface.

6.1 Fairness and RNG

All games on the 111bb platform use Random Number Generator (RNG) technology, which ensures that game outcomes are completely unbiased and unpredictable. Fair play is our core principle.

6.2 Betting Limits

The minimum and maximum betting limits for each game are displayed in the game interface. If the set maximum betting limit is exceeded while using a bonus balance, the bonus may be cancelled.

6.3 Technical Issues

If a game is interrupted mid-session due to an internet disconnection or device issue, there is a mechanism to resume from the saved game state. Server records will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the 111bb platform. Violating these rules will result in account closure and balance confiscation:

• Money Laundering: Using funds obtained from illegal sources on the platform.
• Fraud: Using a fake identity, forged documents or false information.
• Hacking and Cheating: Using software, bots, scripts or automated methods to operate games.
• Bonus Abuse: Attempting to earn bonuses through multiple accounts or coordinated betting.
• Using Another Person's Account: Accessing or operating someone else's account.
• System Exploitation: Intentionally exploiting any bug or flaw in the platform.

If any suspicious activity is detected, 111bb reserves the right to temporarily suspend the account during an investigation. The relevant authorities may be notified if necessary.

8 Responsible Gaming

111bb believes in responsible gaming. We want our platform to be a source of enjoyment, not a problem.

• You can set your own deposit limit, loss limit and session time limit.
• If you feel the need, you can apply for a temporary break (cooling-off) or permanent self-exclusion.
• Only those aged 21 years or older may use this platform.
• If signs of gaming addiction appear, seeking professional help is advised.

For more information on responsible gaming, visit our Responsible Gaming page.

9 Privacy and Personal Data

Detailed information about the collection, storage and use of your personal data is provided in our Privacy Policy. This policy is considered part of these Terms.

• 111bb uses SSL encryption technology to keep your data secure.
• Your information may be shared with third parties only where required by law or where necessary for the provision of services.
• You may request the correction or deletion of your data at any time.
• Certain information must be retained to comply with Anti-Money Laundering (AML) laws.

10 Account Closure and Suspension

111bb reserves the right to close or suspend an account in the following circumstances:

• In the event of a breach of any clause of these Terms.
• If fraud or money laundering is suspected.
• To comply with a legal order or directive from a regulatory authority.
• At the user's own request (self-exclusion or a request to close the account).

10.1 Voluntary Account Closure

You may request account closure at any time by emailing [email protected]. It is your responsibility to withdraw any available balance before the account is closed. Bonus balances will be cancelled at the time of account closure.

10.2 Inactive Accounts

111bb will send a notification regarding accounts that have been inactive for an extended period. Separate terms for account management may apply in cases of prolonged inactivity.

11 Limitation of Liability and Dispute Resolution

111bb is committed to providing the highest standard of service. However, 111bb's liability is limited in the following areas:

• Loss caused by internet disconnection or failure of a third-party service.
• Disruption to games or transactions due to unexpected technical issues.
• Losses resulting from the user's own negligence or violation of the terms and conditions.

11.1 Dispute Resolution

For any dispute or complaint, first contact us at [email protected] with full details. Our support team will review the matter as soon as possible. In resolving disputes, 111bb's server records and logs will be considered as final evidence.

The deadline for raising a dispute is 30 (thirty) days from the date of the relevant incident. If a complaint is not submitted within this period, the claim may not be accepted.

12 Changes to Terms & Conditions and Contact

111bb reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after updated terms and conditions have been published will be considered acceptance of the new terms.

12.1 Contact Information

If you have any questions or complaints about these terms and conditions, please contact us through the following:

• Email: [email protected]
• Live Chat: Instant support in Bengali available 24/7.